1. General Provisions
Please read the current General Terms and Conditions for the use of the internet page https://honestlogistics.eu (hereinafter referred to as the “site”) carefully before using the services it provides.
These Terms and Conditions govern the relationship between you (hereinafter referred to as “User”) and “HONEST LOGISTICS“ EOOD (hereinafter referred to as “HONEST LOGISTICS”), under which you are granted the right to use the site's services, subject to all the listed conditions.
By using the site, whether by registering or as a guest, you agree to be bound by these Terms and Conditions and any subsequent changes to them, and you undertake to strictly adhere to them. If you do not agree with the Terms and Conditions, please do not use this site.
HONEST LOGISTICS reserves the right at any time to amend these General Terms and Conditions at its discretion, with amendments taking effect immediately and becoming binding on the User from the moment of their publication on the website.
The present General Terms and Conditions are binding only in the relationship between you, as a User of the services of this website, and HONEST LOGISTICS, as the owner and administrator of this website. You are granted the right to use the website services solely for personal/non-commercial purposes.
2. Copyright
The content on the website – information, data, resources, services, text, sound, images, graphics, and other multimedia materials – is the property of HONEST LOGISTICS and/or its partners and is protected by copyright. It may not be reproduced in any form, for any purpose, or in any medium or computer environment, without the express written consent of HONEST LOGISTICS. Any unauthorised use of the content will be considered a violation of the Copyright and Related Rights Act, the Trademarks and Geographical Indications Act, and other applicable laws. If you download the site for personal use, you do not have the right to delete (hide) copyright notices or notes on rights and obligations. Their use beyond this meaning, such as publication, reproduction, any form of commercial use, as well as redistribution to third parties in full, partial or modified form, without the knowledge and approval of HONEST LOGISTICS, is strictly prohibited.
3. General description of services
The website offers the User the opportunity to make an online request for transport services to be provided to them. The website allows the User to familiarise themselves with the services offered by HONEST LOGISTICS.
4. Online application and registration
In order to make valid online requests and enquiries about the transport services offered, the User must complete the online form found on the website. They can make an enquiry as a guest or after registering. When completing the electronic form, the User provides the necessary requested data for the provision of the service and contact details for feedback. The User guarantees that the data they provide during the registration process is true, complete, and accurate, and that they will update it promptly within seven days if it changes.
5. Confidentiality and Data Protection
HONEST LOGISTICS is a personal data administrator and conducts its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). The processing of your personal data is related to the needs for the fulfilment of specific services, contracts and activities, considering the legitimate interest of the administrator. HONEST LOGISTICS applies technical and organisational measures to guarantee the integrity of information containing personal data provided by Users through order requests and registration on the website. Disclosure is possible only in cases where the information is requested by state bodies or officials authorised by law to request and collect information containing personal data, and in compliance with the legally established procedure. Personal data may be provided for processing by a third party in cases where such data are needed to fulfil a service we offer, such as the delivery of a shipment through a courier company. HONEST LOGISTICS may use the collected statistical information on website traffic, prepare internal statistics, and, with your consent, process your data for the purposes of direct marketing and the „Newsletter Subscription” service. By accepting these General Terms and Conditions, the User declares that they have familiarised themselves with our “Personal Data Protection Policy” and “Cookie Policy” and have been informed about all aspects of them.
6. Limitation of Liability
HONEST LOGISTICS makes every effort to maintain accurate, precise, and up-to-date information on the website, without excluding the possibility of incidental objective discrepancies or omissions. HONEST LOGISTICS shall not be liable for any consequences, including any damages, arising from or in any way related to the access, use, or inability to use this website. HONEST LOGISTICS is not responsible for the information (including its completeness and reliability) contained on websites to which the present website contains links.
7. Applicable law
The use of the site, as well as the interpretation and application of these General Terms and Conditions, shall be governed in accordance with the applicable Bulgarian laws, as of the date of use.